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A high-performing service desk isn’t merely a support centre; it’s the pulse that keeps operations smooth and users happy. Beyond troublesho...
Read MoreReading Time:
5min
17/07/2024
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Remember the days when chats at the coffee machine and face-to-face meetings were a regular part of ...
Reading Time:
5min
15/07/2024
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51% of long-term sick leave is due to stress, depression, or anxiety, highlighting the importance of...
Reading Time:
4min
5/07/2024
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From general enquiries to disciplinary processes to flexible working requests, managing employee cas...
Reading Time:
4min
19/06/2024
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Your organisation is like a bustling city, with each department representing a different neighbourho...
Reading Time:
4min
30/05/2024
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If you visited The Service Desk and IT Show (SITS) this past April, you may have swung by our stand ...
Reading Time:
4min
28/05/2024
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As an IT professional in the NHS, you'll know all too well that finding the right ITSM partner that ...
Reading Time:
3min
17/05/2024
