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The Sunrise Blog

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How the NHS can Innovate Amidst IT Budget Constraints

The NHS has faced unprecedented challenges due to budget cuts, forcing healthcare providers to do more with less. With the NHS experiencing ...

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Top Service Desk Reporting Metrics to Drive Success

Improving your service desk’s effectiveness and efficiency is like baking a cake – you need the righ...


How to Maintain Your Configuration Management Database

When things go wrong, having a solid plan can make all the difference. That's where the Configuratio...


How Managed Service Providers can Enhance Customer Relationships with Service Level Agreements

We've all experienced good customer service and "not so good" customer service. Imagine you've repor...


Top 5 IT Service Desk Best Practices Every Organisation Should Follow

A high-performing service desk isn’t merely a support centre; it’s the pulse that keeps operations s...


How to Handle HR Cases Effectively for Remote Teams

Remember the days when chats at the coffee machine and face-to-face meetings were a regular part of ...


How HR Professionals Can Monitor Employee Mental Health and Well-being

51% of long-term sick leave is due to stress, depression, or anxiety, highlighting the importance of...

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