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Wow! What an excellent experience! Just returned from SITS23 at Excel Arena in London, and I am still buzzing with excitement! The event was...
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1min
18/05/2023
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ITSM can be a complex business which is why we have selected and answered the most commonly asked IT...
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1min
20/03/2023
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Introducing Sunrise HR Case Management will provide you with over 20 functions which have been desig...
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2min
14/03/2023
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ITIL – especially from v2 onwards, has always been essentially process-driven. What are ITIL process...
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1min
18/02/2023
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Getting started with ITSM is a significant project It requires plenty of thought, effort, and most o...
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3min
15/02/2023
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A Service Desk plays a crucial role in the success of an organisation, providing timely and effectiv...
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2min
13/02/2023
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Nine business value metrics Metrics that can help you on the journey to provide more meaningful and ...
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3min
13/02/2023
