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The Sunrise Blog

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What are the benefits of introducing Sunrise HR Case Management to your organisation?

Introducing Sunrise HR Case Management will provide you with over 20 functions which have been designed to optimise and streamline your HR S...

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ITIL Process – what and why?

ITIL – especially from v2 onwards, has always been essentially process-driven. What are ITIL process...


How To Build Your ITSM Business Case

Getting started with ITSM is a significant project It requires plenty of thought, effort, and most o...


4 Reasons why your Service Desk need Business Value Metrics

A Service Desk plays a crucial role in the success of an organisation, providing timely and effectiv...


Nine Business Value Metrics

Nine business value metrics Metrics that can help you on the journey to provide more meaningful and ...

safe hands services

Sunrise launches ‘Safe Hands’ services

You asked, we listened. Sunrise is launching our ‘Safe Hands’ service on 1st June 2022. Safe Hands d...

Why ITSM Fails

Why ITSM implementations often fail

Discover the key reasons why ITSM setups often fail within certain businesses and how such issues ca...

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