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A classic dilemma for an IT professional tasked with sourcing and procuring products and services for their company is: “do I play ‘safe’ or...
Read MoreReading Time:
2min
16/03/2021
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It’s the age-old argument within the world of IT – create and integrate a solution using a combinati...
Reading Time:
3min
4/03/2021
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In 2020, life merged with the workplace, technology no longer respected boundaries and new requireme...
Reading Time:
2min
20/01/2021
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High on any IT service manager’s to-do list, ITSM reporting just has to be done, and frequently. SLA...
Reading Time:
2min
14/01/2021
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I think we’ll all be glad to see the back of 2020. The COVID-19 pandemic and all it entails has crea...
Reading Time:
2min
15/12/2020
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Within Sunrise itself, it is fair to say that, while the fundamental concept of its ITSM software – ...
Reading Time:
2min
10/12/2020
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Over the past two decades, IT in general has seen a change in mindset, from technology-driven thinki...
Reading Time:
2min
10/12/2020
