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2020, Year of Pragmatic ITSM

2020, Year of Pragmatic ITSM

Let’s raise a glass to common sense! With 2019 coming to an end, at Sunrise we’re celebrating 25 years in business, enjoying the Ups and commiserating on the Downs of the world of IT Service Management. If one thing strikes me though, as the world goes through all... Read More
SaaS 5 years in – myth vs reality

SaaS 5 years in – myth vs reality

“It’s not secure. Compliance concerns are too great to risk. We must be in control. Isn’t there an unacceptable risk of downtime? What happens as we grow – will the solution scale and perform acceptably? In the long term isn’t it more expensive than simply purchasing... Read More

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