Originally published on HR Review. As the workplace continues to grow in complexity, HR practitioners are increasingly under pressure to improve efficiency and responsiveness. Disorganised HR support processes can have dire consequences, from employees frustrated at...
Delivering great customer service and grabbing market share profitably – the biggest challenge for Service Providers Customer Experience may be the buzzword of the decade but delivering a positive one remains a challenge for many organisations and never more so for...
News Release Callstream gears up for fast business growth with Consolidated Customer Service Desk from Sunrise Software Chessington, 21 November 2013 – Sunrise Software’s flagship Customer Service Desk software Sostenuto has been selected by Callstream, a...
News Release Sunrise’s Customer Service Management solution provides centralised, efficient support for 6,000 customers in Bluebell’s fast-moving unified communications market Chessington, 12 February 2013 – UK-headquartered Service Management company Sunrise...
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